Please contact us within 7 days of receiving your order at blackbirdingclothing@yahoo.com with your order number, a photo of the fault, and a brief description. If the fault is confirmed, we will arrange an exchange at no cost to you.

Yes — we offer a one-time size exchange within 14 days of delivery. Items must be unworn, unwashed, and have original tags attached. The customer is responsible for return postage. Please contact us to check size availability before sending your item back.

Email: blackbirdingclothing@yahoo.com Instagram: @blackbirdingclothing1  We aim to respond to all enquiries within 3–5 business days.

Items that have been worn, washed, or altered, items without original tags, gift cards, and any items purchased during a final sale cannot be exchanged.

Once we receive and inspect your returned item, we will dispatch your exchange within 5–7 business days.

We recommend reviewing our sizing guide on each product page before purchasing. If you have any questions about fit or sizing, contact us at blackbirdingclothing@yahoo.com before placing your order.

Once your order is dispatched, you will receive a shipping confirmation email with your tracking details. If you have not received this within 5 business days of your order, please get in touch.